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Product Spotlight – September 2024

September 16th, 2024 5 minute read
Alex Brewer-Prentice
Customer Success Manager

Hi there 👋

I’m Alex Brewer-Prentice, Customer Success Manager at Pinpoint. This month, I’m sharing some helpful updates to scorecards, offer permissions, and the release of the hotly anticipated approval delegation. Let’s dive in.

Scorecard updates

The most significant change to scorecards this month is that they now require users to submit them formally. This is significant because it unlocks a host of other functionality:

  1. To help you ensure fair and consistent processes, you can now lock submitted scorecards. This prevents any further adjustments after they are submitted, and you can set this on each stage of a hiring workflow.
  2. Anyone with job visibility will now receive a notification when a scorecard is completed, keeping everyone up to date.
  3. In the scorecard overview for a job, you can now send messages to candidates or move them between stages in bulk, offering greater efficiency when you’re managing multiple applicants.

Scorecard bulk actions screenshot

Two new permission settings for offers

The first new permission for offers is a setting that allows users to adjust already signed-off offers without needing to restart the approval process. This means you can edit the start and expiry date and then send a new offer without requiring a second sign-off—a much simpler, faster way to manage revisions.

The second new permission allows a user to view offers without giving them the ability to send or edit offers. This ensures that you can manage access to sensitive information more effectively.

'Away Mode' for sign-off delegation

Away Mode screenshot

An exciting feature in this release is the new ‘Away Mode’. When you update your status to ‘Away’, this feature automatically delegates your approval responsibilities to a nominated user, ensuring that workflows continue smoothly in your absence.

Away Mode also stops the platform from inviting you to interviews, keeping the booking process smooth and simple.

You can access this feature by clicking on your profile picture in the top right and selecting ‘Update Your Status’. You can either set a start date and time or start immediately. And you can either set an end date or leave it live until you update it manually when you’re back and ready.

Company-wide posting statement

An important one to help support compliance and consistency across your roles, we’ve created a field that is automatically added to job descriptions when they sync with job boards.

This makes it easy to share consistent information, such as disclaimers, equal opportunity notices, or other important details that apply to all job postings. And it ensures every listing contains the same essential messaging.

You can find this field under the Company-> Profile page, under the ‘Data Protection’ tab.

Company posting statement screengrab

Small but mighty improvements

We’ve also introduced a few smaller updates designed to make your recruitment process smoother and more efficient:

  • Create requisitions from existing requisitions. We’ve made it easier to create new requisitions by giving you the option to pull details from an existing requisition. A real time-saver for managing multiple similar roles.
  • Resend interview details for any confirmed interviews. You can now resend the confirmation email to candidates, ensuring no important information is missed.
  • Name group assessment sessions. You can now customize the titles of your group assessment sessions, making it easier to identify and manage different sessions.
  • External recruiter interview confirmation emails now include the name of the company the job is for, adding clarity.
  • Bulk upload and sign-off approval request notifications are now always active, as they are critical to your workflow.
  • Salary/Compensation data on ZipRecruiter. When salaries are set to public, this information will now be included in job postings to ZipRecruiter.

And that’s it for this month. We’d love you to get in touch if there’s anything we can help with, or if you have feedback on this latest product update. See you in October for the next one!

About the author
Alex Brewer-Prentice
I worked in recruitment for 15+ years, both agency and in-house, before a career change into a customer success manager role 4 years ago. I made a conscious decision to stick to my recruitment roots, where I am confident I can be a trusted advisor and subject matter expert for my clients, helping them achieve their goals and maximizing their customer experience.

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