Privacy Policy

5 min read

1. Use of the subscription service by Pinpoint and our customers.

The Pinpoint Subscription Service

Our online Subscription Service allows any company that uses it (our Customers and Pinpoint itself) to advertise job vacancies, receive applications for jobs, process applications and manage candidates through the hiring process. The information added to the Subscription Service, either by job applicants or when a Subscription Service user adds the information, is stored and managed on our service providers’ servers. This information is then used to contact visitors about their interest in the company’s job vacancy and interact with the company.

Use by Pinpoint

We use our own Subscription Service to advertise and recruit for our own job vacancies. Information that we collect and manage using the Subscription Service for our own recruitment is used, disclosed and protected according to a separate privacy policy.

Use by Our Customers

Our Customers use the Subscription Service to recruit for job vacancies and are the controllers of the Personal Information they collect through the Subscription Services. Our Customers manage the Personal Information they collect via the Subscription Service in accordance with their own Privacy Policy.

Pinpoint collects information under the direction of its Customers, and has no direct relationship with the individuals whose Personal Information it processes. If you are an applicant to one of our Customers (whereby they act as the Data Controller), you should contact that Customer directly with any questions you may have regarding its privacy policies or data processing practices.

2. Information we collect.

We collect the following types of data about you

Profile data: This refers to any contact information that you voluntarily submit to us and that identifies you personally, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.
Payment data: This refers to information we collect and process when you subscribe to the Subscription Service and supply your credit or debit card details. This includes credit card information and other associated billing information.
Navigational Information: This refers to information such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
Log Files: This refers to information about your computer hardware and software which may include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses.

Information we collect from third parties

From time to time, we receive Personal Information about you from third party sources including partners whom you set cookies with and with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.

We use Cognism to provide us with information about business-to-business contacts. Pinpoint may collect personal information about you: your name, organization email address, organization phone number, location, employment history, skills, employer, employer location, technographic data, chronographic data, and intent data via Cognism. This data is processed in reliance on Pinpoint’s legitimate interest in marketing its business-to-business software as a service to your organization through you.

Information about children

As per our Terms & Conditions, the Website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please contact us at privacy@pinpointhq.com, so that we can delete the information. If we learn that we have collected any Personal Information from children under 16, we will take prompt steps to delete such information.

3. How we use information we collect.

Compliance with our privacy policy

We use the information we collect only in compliance with this Privacy Policy.

We never sell personal information

We will never sell your Personal Information to any third party.

Use of personal information as a Data Controller

In addition to the uses identified elsewhere in this Privacy Policy, we use your Personal Information as a Data Controller for the following purposes:

Purpose	Types of personal data processed	Lawful basis
To register you as a Customer or applicant of our Subscription Service	Profile data	To perform a contract with you
To provide our Subscription Service, including managing the payment of fees owed for the Subscription Service and resolution of technical issues and support queries	Profile data	To perform a contract with you
To provide you with updates about the Subscription Service, including new features	Profile data	Legitimate interests basis to promote and inform you about updates to Pinpoint’s product
To improve your browsing experience by personalising the Website and to improve the Subscription Service	Navigational data, Log Files	Legitimate interests basis to improve the Subscription Service for Customers and applicants
To provide personalised information about Pinpoint	Navigational data; Profile data	Legitimate interests basis to promote Pinpoint’s products and services
To notify you of any platform issues, including service interruption	Profile data	To perform a contract with you
To fulfil the obligations under our Terms and Conditions	Profile data	To perform a contract with you
To produce marketing materials and testimonials	Profile data	Consent
To send information or Pinpoint content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business and our partners where you have given us consent to do so.	Profile data	Consent
To send information or Pinpoint content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business and our partners where we have researched your organisation and believe it could benefit from our b2b SaaS software.	Profile data and data collected from third parties (e.g. Cognism)	Legitimate interest in marketing our business-to-business software as a service to your organization through you
Comply with any legal or regulatory obligations	Profile data	Legal obligation

Security of your Personal Information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organisational measures, including – but not limited to – encryption, access monitoring, intrusion detection and prevention tools and compulsory 2 factor authentication.

Social media features

Our websites include social media features, such as the ‘Apply with Linkedin’ button and Widgets, such as the ‘Share This’ button, or interactive mini-programs that run on our sites.

These features may collect your IP address, which page you are visiting on our sites, and set a cookie to enable the feature to function properly. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

External websites

Our Website provides links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites.

Public forums

We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information can be collected and used by others. We will correct or delete any information you have posted on the websites if you so request, as laid out in ‘7. How to access & control your personal data’.

Retention of Personal Information

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it within 30 days. We will delete this information from the servers at an earlier date if you so request, as described in ‘How to access & control your personal data’.

4. How we share information we collect.

Service providers

We employ other companies and people to provide services to visitors to our Website, our Customers, and users of the Subscription Service. We may share your information with them to provide information, products or services to you. Examples can include analysing data or performing statistical analysis, or providing customer support. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and Customer data handling policies.

Corporate events

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Pinpoint on the Website and the Subscription Service. In this event, you will be notified via email of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.

Compelled disclosure

We reserve the right to use or disclose your Personal Information to meet any legal obligations in relation to the establishment, exercise or defence of a legal claim or where we received a court order for the disclosure of personal data.

5. International transfer of information.

International transfers for third parties

Some of the third parties described in this Privacy Policy, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside. Where this occurs, we ensure appropriate and compliant safeguards are in place (such as Standard Contractual Clauses) to govern these transfers.

6. Cookies and similar technologies.

Cookies

Pinpoint uses cookies or similar technologies (such as web beacons) to analyse trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. To find out more about how we use cookies on our Website and how to manage your cookie preferences please see our Cookie Policy.

Single sign-on

You can log in to our site using a Single Sign-on (SSO) service like your Google account. This service will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form. Such services may give you the option to post information about your activities on this Website to your profile page to share with others within your network.

Advertising

We partner with a third party ad network to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you can opt-out by via the pop up on our website, or via our cookies policy.Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Third party tracking technologies

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy or Cookie Policy.

7. How to access & control your personal data.

Reviewing, correcting, and removing your personal information

You have the following data protection rights:

You can request access, correction, updates or deletion of your Personal Information.
You can object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information.
If we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your Personal Information. Contact details for The Jersey Office of the Information Commissioner (“JOIC”) can be found here.

To exercise any of these rights, please contact us at privacy@pinpointhq.com or by mail to Pinpoint, Union Street, St Helier, Jersey, JE1 2PP, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

Alternatively, we also have a link for you to be able to Manage Your Personal Data, should you wish to manage this directly instead.

Anti-spam policy

Our Acceptable Use Policy, applies to us and to our Customers and, among other things, prohibits use of the Subscription Service to send unsolicited commercial email in violation of applicable laws. It also requires the inclusion in every email sent using the Subscription Service of an “unsubscribe” mechanism. We require all of our Customers to agree to adhere to the Acceptable Use Policy at all times, and any violations of the Acceptable Use Policy by a Customer can result in immediate suspension or termination of the Subscription Service.

To unsubscribe from our communications

You can unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails, updating your communication preferences, or by sending us email us at privacy@pinpointhq.com or postal mail to Pinpoint, One Waverley Place, St Helier, Jersey, JE1 2PP Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.

Contact

Data Protection Officer (DPO)
privacy@pinpointhq.com
Pinpoint
One Waverley Place
Union Street
St Helier
Jersey
JE1 2PP

EU Representative

In accordance with Article 27 of the GDPR, we have appointed Mishcon de Reya Representative Services (Europe) Limited as our EU Representative.

Contact details:
Mishcon de Reya Representative Services (Europe) Limited
2nd Floor, 1-2 Victoria Buildings
Haddington Road
Dublin, Ireland
D04 XN32
Email: dpo@mishcon.com
Phone: +44 (0) 20 3321 7000

They may be contacted for any queries relating to EU data protection law on our behalf.

Security & Privacy at Pinpoint

See our full list of related resources about how we keep your data secure.

Security & Privacy