Pinpoint's approach to AI
Our approach to AI
Hiring at scale has forced a trade-off. You can move fast, or you can give candidates a thoughtful, human experience.
At Pinpoint, we believe hiring needs both.
Our AI Vision
We use AI to take on the volume, coordination, and repetitive work that slow teams down and wear them out. That gives recruiters and hiring managers more time to focus on conversations, judgment, and relationships.
AI in Pinpoint helps teams scale without losing the human connection that makes hiring work.
The foundation of every AI feature we build
Power
AI in Pinpoint works with the real context of your hiring. It uses your roles, your team’s expectations, and the information already in the platform, so the results are relevant and accurate.
Control
You decide when to use AI and how it supports your work. You can turn features on or off, set your own instructions, and review every output before taking action.
Transparency
You can see how and why AI produced a result. Every action is logged and easy to review, which keeps your team aligned and supports compliance needs.
AI built for better hiring outcomes
We apply AI where it has a real impact on day-to-day hiring. It helps teams stay responsive to candidates, review information more consistently, and keep processes moving without adding noise or complexity.
The result is a hiring process that’s calmer and more consistent for everyone involved. With Pinpoint AI, recruiters spend less time on admin, hiring managers get clearer signals, and candidates stay informed and engaged from start to finish.
Pinpoint's path to ISO 42001 certification
Pinpoint is among the first ATSs to achieve ISO 42001 certification, recognizing our commitment to responsible, ethical, and transparent AI.
AI features
Scale your hiring with AI, without losing control
AI Hiring Copilot
AI Hiring Copilot is an agentic AI assistant built into every candidate record. It retrieves the context you need, prepares the right next step, and waits for your approval before anything happens.
AI Candidate Filters
Build your own AI-powered fields to score, summarize, and analyze candidates automatically
AI Candidate Companion
Helps everyone who visits your careers site find answers, explore roles, and move smoothly into an application, 24/7.
AI Candidate Match Score
Use prompts to turn yes/no checks against job criteria into a clear score that shows how well each candidate matches the role.
Pinpoint's MCP server
Pinpoint’s MCP server makes your hiring system accessible to AI assistants, so teams can work in the tools they prefer while Pinpoint remains the trusted system of record.
AI Resumé Redaction
Redacts personal details that could reveal a candidate’s demographic information and helps reduce bias during early review.
AI Notetaker
Summarizes interview feedback so hiring managers and recruiters can understand it quickly.
See Pinpoint AI in action
Explore how AI supports your hiring process, while your team stays in control of every decision.
G2
4.8
Capterra
4.8
SSR
4.8
FAQs on our approach to AI
No, customer data is not used for training our models.
AI in Pinpoint does not automatically make any decisions. We believe there should always be a human in the loop.
All uses of AI within Pinpoint are lawfully formed and respect both copyright and other 3rd party and privacy rights.
Yes, you can choose which of our AI features you want to adopt.
Yes, access to configurable AI features can be restricted based on user permissions. In these cases, there are distinct permissions for configuring vs viewing the output of the AI feature.