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Sub-Processors

Pinpoint Sub-Processors

Sub-processors list updated: 17th September 2024

To support Pinpoint in delivering its services, we engage third party service providers to provide specific functions or features. When we work with these service providers in our capacity as a data processor, the third-party service provider is classified as a sub-processor.

This page identifies all the sub-processors we use, and what services they provide to us.

The following sub-processors are used in the delivery of the Pinpoint platform:

Affinda Holdings Pty Ltd

Purpose:
Resume Parsing & Blind Hiring

Applicable Service:
Enables resumes to be parsed, indexed for search, and presented in a standardized format on candidate profiles. Allows for anonymisation via redaction to enable blind hiring within the platform

Location:
Europe

Amazon Web Services, Inc.

Purpose:
Hosting & Infrastructure

Applicable Service:
Used as an on-demand cloud computing

Locations:
Amsterdam, London, Ireland

CloudMills HRNX, LLC dba Joynd*

Purpose:
Integration marketplace

Applicable Service:
Enables customers to integrate with bespoke services

Locations:
Europe (as well as the location of the partner the Customer wishes to integrate with)

Cronofy Limited*

Purpose:
Calendar integrations

Applicable Service:
Used for managing calendar integrations between Pinpoint and users’ calendar systems.

Locations:
Choose from United Kingdom or United States

Datadog, Inc. (Formerly Sqreen, Inc.)

Purpose:
Application security

Applicable Service:
Used for monitoring cloud infrastructure

Locations:
Europe

Digital Ocean, Inc.

Purpose:
Hosting & Infrastructure

Applicable Service:
Used as an on-demand cloud computing

Locations:
Amsterdam

Google LLC

Purpose:
Business Intelligence

Applicable Service:
Data warehousing for the use of internal product analysis and business intelligence

Locations:
Europe

HelloSign (JN Projects, Inc.)*

Purpose:
E-Signature Functionality

Applicable Service:
Used for Pinpoint e-signature solution

Locations:
United States

Intercom, Inc.

Purpose:
In-platform support / live chat functionality

Applicable Service:
Used for live chat between our customers and our Support team, and hosting our support articles

Locations:
United States

Open AI, Inc.*

Purpose:
Summarization tool

Applicable service:
Used to create digestible summaries of interview comments and scorecards

Locations:
United States

Oxiway Limited dba MeVitae*

Purpose:
Blind hiring

Applicable Service:
Used for reading CVs and removing data to allow for reduce unconscious bias in hiring

Locations:
Europe

Postmark, Inc.

Purpose:
Email functionality

Applicable Service:
Enables emails to be sent and received from Pinpoint

Locations:
United States

Rollbar, Inc.

Purpose:
Application monitoring

Applicable Service:
Used for monitoring the application and error tracking

Locations:
Europe

Sovren Group, Inc.

Purpose:
Resume Parsing

Applicable Service:
Enables resumes to be parsed, indexed for search, and presented in a standardized format on candidate profiles

Locations:
Europe

Twilio, Inc.

Purpose:
SMS functionality

Applicable Service:
Enables SMS to be sent from Pinpoint

Locations:
United States

Zinc Work Limited*

Purpose:
Background checking services

Applicable service:
Used to provide the option for customers to undertake background checks as part of their hiring and onboarding workflows

Location:
EEA

*you may choose not to use the functionality provided by our Sub-Processors marked with an asterisk above.

Security & Privacy at Pinpoint

See our full list of related resources about how we keep your data secure.